Yes. We are based in Sydney, however we take a national approach to our services. In fact, more than half of our projects are in other capital cities. We have long standing partnerships with display companies in Melbourne, Brisbane, Adelaide, Hobart, Perth and even Auckland. We have the whole nation (and New Zealand) covered.
Do you build the displays in-house?
Yes. Unlike many of our competitors, we design, manufacture and project manage in-house. We operate from a modern industrial complex and use the latest machinery, CAD software and management tools. This gives us the control to ensure every project is on time, on budget and of top quality.
Do you help us with transport, electrical and other event services?
Absolutely. This is part of our job as Project Managers. We can help you fill in Exhibitor Manual forms and advise on correctly booking electrical, plumbing, loading dock and other services. We do this every day, so what is sometimes confusing for our clients is easy for our experienced Project Managers.
Is the FREE Design service really free?
Yes it is. If you don’t like our conceptual designs then there is absolutely no charge to you. If you do proceed with the order, then conceptual design is still free, however production drawings are charged as clearly detailed in our proposal.
Can we bring our own design or do we have to use your design services?
BYO design is absolutely fine. Many of our clients have an agency or an internal designer who develop the display concept. We then simply turn your design into reality.
What are your payment terms?
For Australian companies we generally offer 30 day payment terms. However we reserve the right to negotiate different terms depending on the size, complexity and timing of the project. For international clients we ask that full payment is received prior the opening of the event.
Have you ever missed a deadline?
No. Our business would not be successful if we didn’t hit every deadline. One of our company mottos is ….. On time. On budget. Guaranteed.
What happens to our display after the event is over?
There are several options. If you are attending multiple events, we can store your display at one of our warehouses and partner with you on all future events. (We call this our Asset Management service). If your display is a single-use or hired display, then we manage return transport to our warehouse at the end of the event and re-purpose the components for future clients.
Can we see our display prior to our event?
Yes. When we build a new display, we generally do a test-assemble at our warehouse. We welcome our clients to come and have a look. If there are any changes required, it’s far easier to do these at our warehouse than at an exhibition hall a few hours before the event starts.
Do you deal with international clients?
Yes, we love dealing with international clients. We’ve completed dozens of successful projects in partnership with our foreign friends. For example check out the Otterbox, Ruby, Eguana Technologies and InfoSys projects on our gallery page.