FREQUENTLY ASKED QUESTIONS.<\/p>\t\t\n\t\t\t\t\t\t\t\tDo you work all around Australia?\n\t\t\t\t
Yes. We are based in Sydney, however we take a national approach to our services. In fact, more than half of our projects are in other capital cities. We have long standing partnerships with display companies in Melbourne, Brisbane, Adelaide, Hobart, Perth and even Auckland. We have the whole nation (and New Zealand) covered.<\/p>\n\t\t\t\t\t\t\t\tDo you build the displays in-house?\n\t\t\t\t
Yes. Unlike many of our competitors, we design, manufacture and project manage in-house. We operate from a modern industrial complex and use the latest machinery, CAD software and management tools. This gives us the control to ensure every project is on time, on budget and of top quality.<\/p>\n\t\t\t\t\t\t\t\tDo you help us with transport, electrical and other event services?\n\t\t\t\t
Absolutely. This is part of our job as Project Managers. We can help you fill in Exhibitor Manual forms and advise on correctly booking electrical, plumbing, loading dock and other services. We do this every day, so what is sometimes confusing for our clients is easy for our experienced Project Managers.<\/p>\n\t\t\t\t\t\t\t\tIs the FREE Design service really free?\n\t\t\t\t
Yes it is. If you don\u2019t like our conceptual designs then there is absolutely no charge to you. If you do proceed with the order, then conceptual design is still free, however production drawings are charged as clearly detailed in our proposal.<\/p>\n\t\t\t\t\t\t\t\tCan we bring our own design or do we have to use your design services?\n\t\t\t\t
BYO design is absolutely fine. Many of our clients have an agency or an internal designer who develop the display concept. We then simply turn your design into reality.<\/p>\n\t\t\t\t\t\t\t\tWhat are your payment terms?\n\t\t\t\t
For Australian companies we generally offer 30 day payment terms. However we reserve the right to negotiate different terms depending on the size, complexity and timing of the project. For international clients we ask that full payment is received prior the opening of the event.<\/p>\n\t\t\t\t\t\t\t\tHave you ever missed a deadline?\n\t\t\t\t
No. Our business would not be successful if we didn\u2019t hit every deadline. One of our company mottos is \u2026.. On time. On budget. Guaranteed.<\/p>\n\t\t\t\t\t\t\t\tWhat happens to our display after the event is over?\n\t\t\t\t
There are several options. If you are attending multiple events, we can store your display at one of our warehouses and partner with you on all future events. (We call this our Asset Management service). If your display is a single-use or hired display, then we manage return transport to our warehouse at the end of the event and re-purpose the components for future clients.<\/p>\n\t\t\t\t\t\t\t\tCan we see our display prior to our event?\n\t\t\t\t
Yes. When we build a new display, we generally do a test-assemble at our warehouse. We welcome our clients to come and have a look. If there are any changes required, it\u2019s far easier to do these at our warehouse than at an exhibition hall a few hours before the event starts.<\/p>\n\t\t\t\t\t\t\t\tDo you deal with international clients?\n\t\t\t\t
Yes, we love dealing with international clients. We\u2019ve completed dozens of successful projects in partnership with our foreign friends. For example check out the Otterbox, Ruby, Eguana Technologies and InfoSys projects on our gallery page.<\/p>\n\t\t
Because we are the best! Well perhaps that\u2019s a bit presumptuous, but we definitely want every FAQs FREQUENTLY ASKED QUESTIONS. Do you work all around Australia? Yes. We are based in Sydney, however we take a national approach to our services. In fact, more than half of our projects are in other capital cities. We have long standing partnerships with display companies in Melbourne, Brisbane, Adelaide, Hobart, Perth and even Auckland. …<\/p>\n
project be a big success and every client to be satisfied with our services. Starting with an initial
brief, we work closely with our clients to design a beautiful solution. Then our experienced team
build your masterpiece in our modern workshop. We then manage all the event logistics including
shipping, electrical booking and installation. All you need to do is turn up and say Wow.<\/p>\t\t\n\t